Usage And Privacy

- Updated January, 2018

This following document sets forth the Privacy Policy for the CFSScan website,

CFSScan is committed to providing you with the best possible customer service experience.  CFSScan is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future CFSScan customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. CFSScantakes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

CFSScan reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. CFSScan reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Payment and Credit Card Processing

CFSScan employs the services of to handle all credit card processing, their terms and conditions are located at CFSScan does not manage or store any of your credit card details and follow Stripes recommended Checkout model. CFSScan does store information that allows us to perform continuous billing for subscription based services. The payment details that are stored for all payment methods use a secure storage mechanism and protected using proprietory encryption algorithms. For more information please contact us directly.


CFSScan uses a TSL 1.2 SSL Certificate and authentication provided by Comodo  protects information both online and off-line. The transmission of information, including any payment information, is encrypted and protected using Secure Sockets Layer (SSL). Stored customer information is kept in a secure environment where access is restricted to employees who need the information to perform a specific job (for example billing administration or the development team).

Contacting us

CFSScan welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Push Messaging Service and Live Feed

CFSScan reserves the right to shut down the feed at any time, we do not guarantee 100% up time due to problems outside our control eg. (Server outages, GRN Paging outages and Power Blackouts. CFSScan also reserves the right to discontinue the feed if mandated by a goverment agency with sufficient cause, all terminations will be sent through our email channels to those affected.

Registered Devices Limitations

A default maximum of 3 devices may be registered to a single user account at any time. The system will provide the ability to remove devices no longer connected to the application. The user account will (to the best of their ability) keep their connected devices up to date. A user may be able to increase the amount of registered devices available to the account through the purchase of Premium accounts and\or Purchased device packs. The user will not be able to register more devices than the calculation of the maximum number of devices. The calculation is defined as BaseDeviceCount + PremiumAccountDeviceCount + SUM(DevicePacksAllocation).

The formula can be calculated following:

1. Base Device Count = 3
2. An additional two (2) devices will be added if the user is subscribed as a "Premium Account"
3. Calculate the sum of additional device packs purchased by the user.

The application can (at their discretion) change the number of Base Device Count or the Premium Device Count. The user is responsible for reviewing the Usage and Privacy Terms to ensure their registered devices adhere to the registered devices limitations.